Course state: Launched
Course version: Version n°1
Number of modules: 6
Duration of the course: 20 hours
Course language: English
Other available languages:

The course is currently only available in English and there is some support available for other languages.

General Aims:

Designed to support operational staff in implementing Electronic Advance Data (EAD) by providing up-to-date, engaging training. The six interactive modules and quizzes, will help participants gain essential knowledge to enhance the postal supply chain and encourage the adoption of EAD worldwide. Upon successful completion, participants receive a certificate, reinforcing their competency in this critical area of postal operations.

Target population:

For all staff working with the international exchange of mail from different departments: Sales, operations, customer care, among others. 

Requirements:

Participants should be familiar with the EMS service and have some understanding of the postal supply chain.

Participants will be required to access restricted area of the EMS website. You can request an account here: https://www.ems.post/en/request-new-account

TrainPost course: Yes
Course Duration: 20h
Course Intro Video Url (Embedded): https://www.youtube.com/embed/gABc0WK3FsM
Skill Level: Beginner