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Within the framework of the TRAINPOST distance-learning programme, which is based on a simpler and more user-friendly training approach, the Universal Postal Union (UPU) offers the participant trainees several important courses in the programme. One of them is dealing with «Letter Post ». This course is made up of six modules.
Its aims is:

    • To provide officials working in post offices with knowledge and skills required for accepting, dispatching and delivering letter-post items.
    • To reinforce the knowledge of staff working in offices of exchange of mail.
    • To equip the officials responsible for letter post with required skills to improve quality of service in letter post.

    NOTE  : The learner may choose the language in which to follow the courses (Arabic, English, French or Spanish), via the relevant home page.

 
 
 
  Introduction of the course
    - Course description
- Course curriculum
- Course content
- List of materials
  Module 1 : Conditions for acceptance of letter-post items
     
  Module 2 : Acceptance  of Letter-post items
     
  Module 3 : Sorting of  Letters
     
  Module 4 : Transmission of Mails
     
  Module 5 : Delivery of  Letter-post items
     
  Module 6 : Quality of service in letter post
     
     
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